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FREQUENTLY ASKED QUESTIONS
Can I pay online to buy a jacket? How can I make the payment?
Yes, shopping with us is easy! We accept all major payment methods used in the USA and worldwide, including PayPal, VISA, MasterCard, American Express, Amazon Pay, and Discover. Rest assured, our website is 100% SSL Secure for worry-free shopping.
I am interested in buying real lambskin black leather jacket for men but not sure about my size?
No worries! Choose the closest size from our size chart on the product page. After your purchase, our team will reach out to guide you on measuring your body for a perfect fit.
How can I find my order information?
After you place an order, you'll receive a confirmation email with a link to live updates on your order tracking. For further assistance, feel free to email us at info@leather-jackets.net.
I am not confident enough to enter my card details. What should I do?
Our website is fully secure and SSL compliant, keeping your card and personal information confidential. We do not share your details with any third parties. Learn more on our privacy policy page.
Can I return the jacket if I don't like it or if it does not fit me perfectly?
Yes, returns are accepted under conditions listed on our return policy page. To find out more, please visit the page or email us at Info@Leather-jackets.net
How long would it take for a jacket to be received at my place?
Typically, your order will reach you within 10 business days. We'll send a confirmation email and may contact you for size confirmation to ensure the perfect fit. For details, visit the page or email us at info@leather-jackets.net.
Do you offer free shipping on all orders?
Yes, free shipping is available on all our orders, including international ones. Learn more about our shipping policy on the dedicated page.
Do you offer free shipping on international orders?
Yes, we do offer free shipping on international orders. To know more about our free shipping policy, please visit our shipping policy page thanks.
Do I need to pay the courier to return it?
While we offer free shipping on purchases, return shipment costs are the responsibility of the buyer.
I haven't received my order yet. What should I do?
Don't worry! Just email us at support@leather-jackets.net, and our support team will provide you with an update ASAP.
What do I do if I receive a faulty item in my order?
Although our orders undergo quality checks, if you find a faulty item, please contact us. We're here to assist and ensure you're satisfied with your purchase.
Will my order be charged for customs and import duties?
Customs and import duties depend on your country's policies. In the USA, you will not be charged customs duties. For other locations, it's best to check your local regulations.
Custom Order
I want to order a custom size jacket; how can I do so?
Simply select the custom size option when ordering, and our team will guide you through providing your measurements for that dream jacket.
Can I choose different material to order my custom jacket?
Absolutely yes! We offer a range of leather options including lambskin, cowhide, sheepskin, and vegan leather.
Are there any charges for requesting a custom order, getting a quotation, and discussing a custom order?
No, all quotes and discussions regarding custom orders are free of charge.
What is the return policy for Custom Orders?
Unfortunately, custom orders are not eligible for returns. However, we’ll share images of the final product for any last-minute adjustments before shipping.
Need Further assistance? Email us at Info@Leather-jackets.net